At GDP Creations, we strive to provide high-quality educational materials, including eBooks and learning resources, to enhance your knowledge and skills. Please review our cancellation and refund policy carefully before making a purchase.
1. Cancellation Policy
- Orders for eBooks and digital learning materials are processed instantly. Once an order is placed and access to the content is granted, cancellations are not permitted.
- If you experience any technical issues preventing access to your purchased content, please contact our support team for assistance.
2. Refund Policy
- Refunds are only applicable within 3 days from the date of purchase.
- To be eligible for a refund, the progress or completion of the eBook or course lesson must be less than 10%.
- If the user has accessed or completed more than 10% of the content, refunds will not be granted.
- Refund requests must be submitted through our official support channel with proof of purchase and progress details.
- All refunds will be processed to the original payment method within 7 business days after approval.
3. Exceptions & Non-Refundable Items
- Refunds are not available for discounted or promotional purchases.
- Refunds will not be provided in cases where the user has fully accessed or downloaded the eBook.
- Any unauthorized sharing, reproduction, or misuse of the content will result in immediate ineligibility for refunds.
4. How to Request a RefundTo initiate a refund request, please follow these steps:
- Contact our support team at support@gdpcreations.com within 3 days of purchase.
- Provide your order details and the reason for your refund request.
- If eligible, we will process the refund and notify you via email.
For any further inquiries, feel free to reach out to our customer support team. We are here to assist you with any concerns regarding your learning experience at GDP Creations.